Senior UX Researcher at Nederlands Huisartsen Genootschap (NHG)

Utrecht

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Note: This position is only open to candidates who are fluent in Dutch.

What you'll do

Are you ready to elevate your UX research skills and make a difference in healthcare? As a Senior UX Researcher at the Dutch College of General Practitioners, you will work on enhancing the user experience of Thuisarts, a platform providing reliable information on health and illness. You will collaborate closely with a team of UX designers and other specialists to develop innovative solutions that improve user interaction. You will research, develop, and implement designs based on user data, translating abstract ideas into concrete adjustments and new products. With your experience in UX research, you will contribute to strategic goals and help future-proof Thuisarts.

Tasks

  •   Set up and coordinate the UX studio
  •   Design and conduct qualitative and quantitative user research
  •   Analyze research results and translate into actionable insights
  •   Report findings with context and impact
  •   Develop a UX roadmap
  •   Support project leaders and product owners with planning and roadmaps
  •   Transfer UX output to the Dataservices department
  •   Support project leaders in setting up research and validation plans
  •   Functionally manage the UX team
  •   Contribute to the strategic goals of Thuisarts.

Where you'll work

You will work at the Dutch College of General Practitioners, an organization committed to providing reliable and clear information on health and illness. Thuisarts, a brand of this organization, gathers medical knowledge from doctors and healthcare providers and makes it accessible to the public. The platform helps people make informed health choices and supports doctors and healthcare providers in their communication with patients. The Research & Development department, which you will be part of, aims to keep Thuisarts future-proof and continuously innovates based on research and developments in healthcare. You will work in a dynamic team of about 10 people, including project leaders, UX designers, and a data scientist, in an inspiring work environment in Utrecht with the flexibility to work from home.

What Nederlands Huisartsen Genootschap (NHG) offers

  •   Appointment for one year with a prospect of a permanent position
  •   Salary scale 12 with holiday pay and a year-end bonus
  •   6 weeks of leave and a personal choice budget
  •   Pension scheme with PFZW and health insurance contribution
  •   Dynamic team with extensive knowledge from various fields
  •   Inspiring workplace in Utrecht with the possibility to work from home
  •   Laptop and expense allowance for home workplace
  •   Flexibility to align work with personal situation
  •   Room for personal input and development.

What you’ll need

  •   University level work and thinking ability with preferably a relevant education
  •   At least 7 years of experience in UX research
  •   At least 3 years of experience as a leader or team leader
  •   Analytical skills and collegial attitude
  •   Experience with UX and research processes
  •   Knowledge of ideation and design thinking
  •   Experience with Agile/Scrum methods
  •   Familiarity with interaction design and co-creation tools like Figma and Miro
  •   Preferred: experience with UX design in healthcare
  •   Preferred: knowledge of frontend coding and interaction development.

Interested?

Do you see yourself thriving in this role or want to learn more? Visit the Nederlands Huisartsen Genootschap (NHG) website for all the details and apply directly for this opportunity.

Apply now
Location
Utrecht
Language
Dutch
Hours
32 p/week
Experience
7+ years
Job type
Full-time
Monthly salary
€ 5512 - 7085
Posted on
September 18, 2025

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